FAQs

Welcome to the Metis Wings FAQ page. Here, you'll find answers to some of the most commonly asked questions about our store and our clothing collection.

Ordering and Shipping

1. How can I place an order?

You can easily place an order on our website by adding the desired items to your shopping cart and proceeding to checkout. Follow the prompts to enter your shipping details and complete your purchase.

2. What payment methods do you accept?

We accept various payment methods, including credit/debit cards, PayPal, and other secure payment options. All accepted payment methods are displayed at the checkout.

3. What are your shipping options?

We offer standard and expedited shipping options. Shipping costs and delivery times may vary based on your location and the shipping method selected. You can find more details during the checkout process.

Products and Sizing

1. Do you offer plus sizes?

Yes, we are committed to inclusivity and offer a range of sizes to accommodate diverse body types. Our clothing collection includes plus sizes for many of our products.

2. How can I find the right size?

You can refer to our size guide, which provides detailed measurements for each clothing item. Additionally, our customer support team is available to assist you with sizing recommendations.

Returns and Exchanges

1. What is your return policy?

We want you to be completely satisfied with your purchase. If you're not happy with your order, you can initiate a return within [number] days of receiving your items. Please refer to our Returns Policy for more information.

2. Can I exchange an item for a different size or color?

Yes, we offer exchanges for different sizes or colors, subject to availability. Please contact our customer support team to initiate an exchange and check the availability of the desired item.

Contact and Support

1. How can I get in touch with your customer support team?

You can reach our customer support team via email at contact@metiswings.com or through the contact form on our website. We are here to assist you with any questions or concerns you may have.